Privacy Policy
Last updated: April 2026
1. Who We Are
Mao Motors, located at 58b Porana Road, Wairau Valley, Auckland 0627, New Zealand. You can contact us at 027 700 8999 or [email protected].
2. What Information We Collect
When you interact with our website, we may collect:
- Contact forms & booking forms: Your name, email address, phone number, vehicle registration, and vehicle details.
- Analytics: Anonymised usage data such as pages visited, time spent on site, and referral source, collected via Google Analytics.
- Cookies: Small text files stored on your device to improve your browsing experience and analyse website usage.
3. Why We Collect It
We collect personal information to:
- Respond to your enquiries and arrange service appointments
- Provide and improve our automotive services
- Communicate with you about your vehicle service
- Improve our website and understand how visitors use it
4. How We Use and Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website (e.g., hosting providers, form processing services)
- Professional advisors (e.g., accountants, lawyers) when necessary
- Government authorities when required by law
5. Overseas Data Storage
Some of our service providers may store data on servers located outside New Zealand, including in the United States and the European Union. We ensure these providers maintain appropriate data protection standards.
6. Cookies
Our website uses cookies for analytics purposes (Google Analytics). These cookies collect anonymised data about how you use our site. You can disable cookies in your browser settings, though this may affect your browsing experience.
7. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to your personal information
- Request correction of inaccurate personal information
- Make a complaint about how we handle your information
To exercise these rights, contact us at [email protected]. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner at www.privacy.org.nz/complaints.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Service booking records are retained for 7 years for tax and warranty purposes.
9. Contact Our Privacy Officer
For privacy-related enquiries, contact:
Privacy Officer, Mao Motors
Email: [email protected]
Phone: 027 700 8999